Your event runs smoothly. Until it doesn't.
When something goes wrong at a festival, everyone looks for the person in charge. We make sure that person is a qualified emergency management practitioner with a plan, a team, and direct lines to external agencies.
Most events have a safety plan. Very few have someone qualified to run it.
You have medical coverage, a security team, and a weather protocol. But when a crowd crush, a severe storm, and a medical emergency happen in the same hour, who coordinates all three? Who talks to police? Who makes the call to evacuate a stage? That coordination layer is what most events are missing.
"We had a plan last year but nobody knew where it was on the day."
"Our security company said they'd handle emergencies, but they couldn't."
"Council asked who our Emergency Controller was and we didn't have one."
"We didn't know we needed to coordinate with police and fire services until they told us."
Sound familiar? You are not alone. Most event organisers discover they need proper emergency management too late in the planning process.
But your Local Government approval and your insurance require you to have an emergency management plan that works on the day, with qualified people running it.
We run your EOC so you can run your event.
We deploy a qualified Emergency Operations Centre team to your event. We handle the safety coordination, the agency liaison, and the incident management so your production team can focus on delivering a great experience.
Emergency Management Plan
A practical, site-specific plan that meets AS 3745 and Local Government requirements. Written by practitioners who understand festival environments, not generic templates.
Onsite EOC Team
Qualified Emergency Controllers, Communications Officers, and Liaison Officers deployed to your event. Experienced practitioners who have worked festivals across WA.
Real-time situational awareness. Not paperwork.
Agency Coordination
Direct interface with police, fire services, ambulance, and your Local Government. We speak their language and manage the relationships so you don't have to.
Situational Awareness
Real-time incident logging, weather monitoring, crowd density tracking, and resource management. We maintain the operating picture so decisions are informed.
Incident Response
When something happens, we activate. Medical emergencies, severe weather, security incidents. We coordinate the response and keep your event running safely.
Post-Event Reporting
Comprehensive incident logs and operational reports for your records, your insurer, and your Local Government. Documented evidence of professional management.
The cost of not having an EOC is always higher than having one.
Your approval
Compliance
Local Government and licensing authorities increasingly want to see a functioning onsite team behind the plan.
Your insurance
Coverage
Insurers want evidence of professional emergency management. An incident with no EOC in place is an undefended claim. Documented operations protect your coverage.
Your reputation
Brand
One poorly managed incident can end a festival permanently. The events that survive a crisis are the ones that responded professionally. That starts with having the right people in the right place.
Your people
Duty of care
Your patrons, your crew, your artists. When someone needs help, the speed and quality of the response is determined by the capability you put in place before the gates opened.
What a typical deployment looks like.
Every event is different. We scope the deployment to match the size, complexity, and risk profile of your event. Here is what most festival and event deployments include.
Before the event
During the event
After the event
EOC management, answered.
What is an Emergency Operations Centre (EOC)?
The facility and team that coordinate an organisation's response to a significant incident: taking in information, making decisions, directing resources and managing external relationships.
Can Resolve staff an EOC for an event in Perth?
Yes. We provide practitioner-led EOC staffing for festivals, concerts and mass gatherings across Perth and Western Australia, from pre-event planning and exercising to running the EOC on the day.
What qualifications do your EOC practitioners hold?
Recognised incident management qualifications, plus operational experience across multi-agency events, resource sector emergencies and major incidents in Western Australia.
How far ahead should we engage Resolve for an event?
For a major event, at least three months out. That allows time for planning, approvals, exercising and coordination with land managers and local emergency services.
You don't need to figure this out on your own.
Whether you are running a 500-person community event or a 30,000-capacity festival, we will scope a deployment that fits your event and your budget. Start with a conversation.
